Óbal Urban Hotel: The only hotel in Spain with five certifications in excellence
- In less than 6 months following its opening, Óbal Urban Hotel is the only hotel in Spain to have simultaneously obtained five certifications in Quality, Environment, Occupational Health and Safety in the workplace, Universal Accessibility and Tourist Quality.
- With these certifications, it is possible to evaluate the hotel’s comprehensive management, guaranteeing the provision of high quality services.
Marbella, 24th of June 2024.- The Óbal Urban Hotel has become the only hotel in Spain to have simultaneously gained five certifications in certifications in Quality, Environment, Occupational Health and Safety in the workplace, Universal Accessibility and Tourist Quality. This recognition positions the Óbal Urban Hotel as a leader in the hotel sector, highlighting its commitment to excellence and sustainability, both with external and internal clients.
The OCA Global reported that the Institute for Spanish Touristic Quality has awarded this month the hotel the UNE-ISO 22483:2020 Hotels certificate, known as the Q for Tourism Quality. This certificate, exclusive for the hotel sector, evaluates aspects such as reception management, cleaning, maintenance, food and beverage management, events, leisure activities and environmental management. The Q for Tourism Quality certification ensures that the hotel offers high quality services and meets rigorous standards, which only a few hotels in Spain have achieved.
The consulting firm Q-Innovate has been the company hired to help in the implementation of the Comprehensive Management System of all these standards.
This certification is added to those already obtained:
- ISO 9001 Quality: This international standard guarantees the hotel’s services and processes meet the highest quality management standards. Processes are reviewed regularly to ensure a superior experience for guests. Only hotels that demonstrate consistent, effective management obtain this certification.
- ISO 14001 Environment: Recognizes the effective management of the hotel’s environmental impacts, promoting sustainable practices and the protection of the environment. This certification is granted to hotels that implement environmental management systems and are committed to reducing their ecological footprint.
- ISO 45001 Workplace Health and Safety: Ensures a safe and healthy work environment, minimising risks and promoting employee well-being. This certification is crucial for any organisation that wants to protect its staff and maintain high standards of workplace safety.
- ISO 170001 Universal Accessibility: Certifies that the hotel facilities are accessible to all people, including those with disabilities. This certification ensures an inclusive experience for all guests, something that only a limited number of hotels have achieved.
“These certifications reflect our commitment to quality and sustainability. We are proud to be pioneers in Spain and offer our guests a safe, accessible and high-quality environment”, states Manuel Murga, Óbal Urban Hotel’s Manager.
Obtaining these certifications has been possible thanks to the management and leadership of José Juan Avilés, Director of Human Resources and Certifications of Solvento Group, as well as Head of the Comprehensive Management System in the case of the hotel, and Inmaculada García of the Resources Department Human Resources and Certifications of Solvento Group. This achievement underlines Óbal Urban Hotel’s commitment to operational excellence and social and environmental responsibility.
Therefore, with a focus on excellence, sustainability and innovation, the Óbal Urban Hotel is ready to establish itself as a benchmark in the hotel scene of the Costa del Sol. “This achievement not only celebrates our past, but also drives us towards a bright future in hospitality in Marbella”, concludes Manuel Murga.
About Óbal Urban Hotel
Located in the heart of Marbella, the Óbal Urban Hotel reopened its doors at the beginning of this year as a 4-star hotel. With 110 rooms, the hotel focuses on offering a fresh experience of tourism and cuisine. The gastronomy on offer includes the Alameda restaurant and the Rooftop 360 Blue Sky Bar, with a pool and panoramic views.
For more information, reservations and details about special events, visit www.obalhotelmarbella.com or call +34 952 77 12 50.
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